Telegram Stars Not Credited Yet? What to Check First
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Stars are not credited instantly and may take a little while. If the balance in Telegram has not changed yet, a few quick checks will tell you whether to simply wait or to ask for help.
Start with the order page
Open “Orders” in your dashboard and find the order. The status tells you where it is: “Processing” means it is being placed (a few seconds), “In progress” means it has been sent and is being delivered, and “Completed” means it is done. The page updates by itself, so you can leave it open.
Do not order twice
If you are not sure whether the order was placed, open My orders before ordering again. Ordering a second time because the first one is slow only means paying twice for the same Stars.
Check the username
Stars go to the username you entered, written with @. The recipient account must have a username, and Stars sent to a wrong username cannot be reversed. Compare the username in your order with the one in the Telegram app: a single wrong letter is the most common reason Stars seem to be missing.
What the other statuses mean
Checking: the team is double-checking the order; if it cannot be completed, the full amount returns to your wallet.
Canceled or Refunded: the amount went back to your wallet, and you can order again.
Failed: the order was not placed and nothing was charged.
When to open a ticket
If the order stays in progress much longer than you expected, open a support ticket from your dashboard and include the order number and the username. You never need to share your Telegram password or a login code, because YoozMarket does not ask for them.