How a YoozMarket Order Works: Statuses, Wallet Top-Ups and Refunds
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You pay from your wallet, the order is placed, and its page tells you what is happening. This guide explains the statuses you will see, when money goes back to your wallet and what to do if something does not go through.
After you place an order
Every order is paid from your wallet balance and placed straight away. Growth services such as views, members and followers are sent automatically, and the order page updates by itself, so you can leave it open or come back later. Game top-ups are fulfilled manually by the team, and virtual-number codes appear on the order page. No fixed delivery time is promised.
What each status means
- Processing: your order is being placed; this takes a few seconds.
- In progress: the order has been sent and is being delivered.
- Completed: the order is complete.
- Checking: the team is double-checking the order; if it cannot be completed, the full amount returns to your wallet.
- Canceled: the order was canceled and the amount went back to your wallet.
- Refunded: the order could not be placed and the full amount went back to your wallet.
- Failed: the order was not placed and nothing was charged.
Topping up with crypto
The wallet is topped up with cryptocurrency on EasyWay's secure payment page, where you choose your coin and network. Your wallet is credited automatically once the payment is confirmed on the blockchain, which usually takes a few minutes, and you can leave the page meanwhile. If the payment window closes before a payment arrives, no money is taken and you can start a new top-up whenever you like.
If an order does not go through
- Already an active order for this link: place it again after the current one finishes, about 10 minutes later.
- The service did not accept the link or details: check them and try again.
- Balance too low: add funds first; the price is shown before you confirm.
- Service temporarily unavailable: try again a bit later.
- Not sure whether it was placed: open My orders before ordering again.
Still stuck?
Open a support ticket from your dashboard and the team will follow up on the order. You never need to share a password or login code for any service.